Privacy Policy
Wavelength0 Ltd ("Wavelength", "we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect personal data when you access and use our platform and related services.
1. Who We Are
Wavelength0 Ltd is a UK-based company providing sustainability, procurement, and building intelligence solutions, including digital platforms designed to support operational decision-making within the education sector.
For the purposes of data protection law, Wavelength0 Ltd acts as the data controller.
2. What Data We Collect
We may collect and process the following categories of data:
- Account information (such as name, email address, organisation)
- Platform usage data (including interactions, activity logs, and system usage)
- Operational and organisational data provided through the platform (for example building, procurement, or sustainability-related data, which may in some cases include limited personal data)
- Technical data (such as IP address, browser type, and device information)
3. How We Use Your Data
We use personal data to:
- Provide access to and operate the platform
- Deliver platform features and functionality
- Support users and respond to enquiries
- Monitor, analyse, and improve platform performance
- Maintain security and prevent misuse
4. Legal Basis for Processing
We process personal data on the following legal bases:
- Performance of a contract (to provide access to and operate the platform)
- Legitimate interests (to improve, secure, and optimise the platform)
- Compliance with legal obligations, where applicable
5. Data Processing and Third Parties
The platform is supported by third-party technology and infrastructure providers.
- Inceptal Ltd acts as a data processor on behalf of Wavelength
- Hosting and infrastructure are provided through secure cloud services (such as Microsoft Azure, with UK or appropriate regional hosting where possible)
All third parties are required to process data in accordance with applicable data protection laws and appropriate contractual safeguards.
We do not sell personal data to third parties.
6. Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Cookies and Tracking
We may use cookies or similar technologies to support platform functionality and analyse usage. Further information may be provided in a separate Cookie Policy where applicable.
9. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
To exercise any of these rights, please contact us using the details below.
10. Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Email: support@wavelengthzero.com
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices. Any updates will be published on this page with an updated revision date.